In Ontario, the role of your pharmacist has grown significantly. You no longer need to spend hours in a walk-in clinic waiting room for a simple prescription. At Whole Health Compounding Pharmacy Glebe, we are thrilled to offer specialized assessments for common health concerns, helping our Ottawa neighbors get back to feeling their best faster.
Here is everything you need to know about the minor ailment services we provide right here on Bank Street.
What Exactly is a “Minor Ailment”?
A minor ailment is a health condition that is short-term, generally low-risk, and can be reliably assessed without the need for complex lab work or diagnostic imaging.

By seeing your pharmacist for these concerns, you save time and help free up local doctors for more complex cases.
The 13 Conditions We Can Treat Today
As of now, Ontario pharmacists are authorized to assess and prescribe for the following 13 conditions:
- Urinary Tract Infections (UTIs): For uncomplicated cases in women.
- Pink Eye (Conjunctivitis): Whether it’s bacterial, allergic, or viral.
- Tick Bites: Providing post-exposure prophylaxis to help prevent Lyme Disease.
- Insect Bites & Hives: Managing the itch and inflammation.
- Dermatitis: Including eczema, allergic, and contact rashes.
- Cold Sores (Herpes Labialis): Early treatment to reduce healing time.
- Acid Reflux (GERD): Helping you manage that persistent heartburn.
- Hemorrhoids: Discreet and professional care.
- Menstrual Cramps (Dysmenorrhea): Finding effective relief for monthly pain.
- Oral Thrush: Treating fungal infections in the mouth.
- Impetigo: A common and highly contagious bacterial skin infection.
- Sprains & Strains: Managing musculoskeletal pain and inflammation.
- Hay Fever (Allergic Rhinitis): Clearing up seasonal allergy symptoms.
Why Choose Whole Health Glebe?
While many pharmacies offer these services, we do things a little differently.

We believe in Whole Health, which means looking at you as a person, not just a symptom.
- The Compounding Edge: Sometimes the standard “one-size-fits-all” cream or pill isn’t right for you. Because we are a specialized compounding pharmacy, we can often customize topical treatments—like dye-free or preservative-free options—if your assessment indicates a need for something unique.
- Our process is fast and efficient: Using a modern app we are able to streamline the process making your wait time and time spent in the pharmacy as little as possible.
- Convenience for Ottawa Locals: No appointment? No problem. While you can call ahead to schedule a time, we often accommodate walk-ins for minor ailment assessments.
How the Process Works
It’s as easy as 1-2-3:
- The Consultation: You’ll sit down with one of our pharmacists for about 10–15 minutes. We’ll ask about your symptoms and medical history.
- The Recommendation: Based on the assessment, we will either provide a prescription, recommend an over-the-counter solution, or—if the condition seems more serious—refer you to a doctor or the nearest urgent care.
- The Follow-Up: We don’t just hand you a bottle and send you on your way. We’ll explain exactly how to use your medication and what to watch out for.
A Note on Safety & Regulation

In compliance with the Ontario College of Pharmacists (OCP) and NAPRA standards, please note:
- OHIP Coverage: The assessment itself is covered by your Ontario health card.
- No Diagnosis: Pharmacists do not “diagnose” new chronic diseases; we assess and manage specific minor ailments based on established clinical guidelines.
- Documentation: We notify your primary care physician of any prescriptions we issue to ensure your health records stay up to date.
Stop by the Glebe Today
Don’t let a minor ailment slow you down. Whether it’s a stubborn rash or a seasonal allergy, our team at Whole Health Compounding Pharmacy Glebe is here to help you skip the wait and find relief.
Conclusion
Pharmacist-prescribed treatments for minor ailments are more than just convenient—they’re a sign of a smarter, more responsive healthcare system. By giving pharmacists more tools to help you, we’re creating faster access to care, reducing strain on emergency services, and improving everyday health outcomes. Next time something minor pops up, skip the clinic line and talk to your pharmacist. You might be surprised just how much they can do.
FAQs
What minor ailments can my pharmacist at Whole Health Compounding Pharmacy Glebe treat?
We treat 13 common conditions like UTIs, pink eye, insect bites, cold sores, and more. Visit us for fast, professional care.
Do I need an appointment for a minor ailment consultation?
No appointment is needed! While you can call ahead, we also accommodate walk-ins for quick minor ailment assessments.
What happens if my condition needs more than just a minor treatment?
If your condition requires further care, we will refer you to a doctor or urgent care, ensuring you receive the best treatment.